About

Connecting Communities is a transport service provided by Suffolk County Council designed to help people travel around the county of Suffolk who might not have access to a regular bus service.

Watch the video below to find out a bit more about what Connecting Communities could offer you.

Do you find it difficult to get to college, to the shops, medical appointments or to visit your friends and family in the county?

Suffolk County Council is working in partnership with Suffolk Community Transport Operators to bring you Connecting Communities.

When you need to make a journey and there’s no public transport available to you locally, we’ll collect you and connect you to an appropriate bus route or train link for onward travel so you can reach your destination quickly and easily.

For journeys where connecting to other services is inappropriate, end to end journeys may be possible.


So, how do you use it?

  1. Call your local area operator up to a week before you’d like to travel – they’ll be able to answer any questions you might have.
  2. Book your journey (visit the 'my area' page to request a journey via our online form)
  3. Travel to your destination

How much will it cost?

Connecting Communities fares are based on average bus fare costs for journeys of the same or equivalent distance.

If you are aged between 16-19 years old, with a cashless Endeavour Card you can also get at least 25% discount off full price adult fares. Apply for your FREE Endeavour Card at www.endeavourcard.co.uk


Operators that help make Connecting Communities

  • BACT (Bungay Area Community Transport)
  • BSEVC (Bury St Edmunds Volunteer Centre)
  • CATS (Coastal Accessible Transport Service)
  • FACTS (Felixstowe Area Community Transport Service)
  • HCTG (Hadleigh Community Transport Group)
  • GoStart
  • TVN (The Voluntary Network)